Return Policy

We strive for 100% customer satisfaction, which is why we provide you the opportunity to return any product purchased from us for store credit, refund, or exchange, less any market loss that may have occurred due to price changes.

If you are not happy with your order, contact our support team (jared@alphacoinandjewelry.com) within two (2) business days of delivery. We will provide you with a return shipping quote and advise you of any applicable market loss due to price changes that will be subtracted from your proceeds. After your authorization, we will issue your return label, and once the product is returned to us, we will proceed with issuing store credit, refund, or exchange as agreed.

All items must be in original packaging and original condition. We reserve the right to refuse any returned product that does not reasonably meet these conditions. Any payment charges on the original order are not refundable. You are responsible for payment of return shipping & insurance costs, as well as any market loss. You accept liability for loss or damages on your returned items if you choose to ship your package through an alternate method and/or uninsured. Unapproved returns may be refused and returned to the sender. Refunds to a credit card will be charged a 4% restocking fee. We reserve the right to issue a refund if a suitable exchange is not available.